Role and Skill: OTC Team Lead
Experience: 8 to 12 Years
Job Location: Pune
Shift: 24x7
Job Qualification:-
- Any graduate with accounting background, B. Com preferable
- Graduates and/or post graduates with 4 to 10 years of relevant work experience
Responsibilities -
- Accounts Receivable
- Oversee end to end AR operations including cash application, transfers, refunds, invoice adjustments, and channel finance swipes.
- Ensure accurate manual clearing for government customers and inter BU transactions.
- Review and approve dealer requests received through Cash Application / NextGen portals.
- Drive regular balance confirmations, reconciliations, and AR ageing reviews.
- Ensure adherence to SLAs, audit requirements, and internal controls.
- Fleet Edge (AR & Incentives)
- Manage AR and incentive-related transactions for Fleet Edge business.
- Ensure accurate posting, tracking, and reconciliation of Fleet Edge receivables.
- Coordinate with business teams on discrepancies, escalations, and reporting.
- Team & Operations Management
- Manage daily workloads, queues, and productivity of the team.
- Handle dealer and internal stakeholder escalations.
- Review MIS, dashboards, and exception reports.
- Support automation initiatives and process enhancements.
Skills & Experience -
- Strong experience in Accounts Receivable and Dealer Finance
- Exposure to government customer accounting and intercompany clearing
- Good understanding of Fleet / incentive linked AR
- Hands on SAP knowledge
- Proven people management and stakeholder handling skills
- Clear and concise communication – End to end AR operations including cash application, transfers, refunds, invoice adjustments, and channel finance swipes
- High attention to detail with a strong quality mindset – Ensures accurate and complete application of customer payments, proper identification of discrepancies, and adherence to internal controls and compliance standards.
- Sound judgement and decision‑making ability – Applies appropriate judgement while handling unidentified cash, write‑offs, on‑account postings, and customer disputes in line with company policies.
- Ownership and accountability – Takes end‑to‑end responsibility for daily cash application activities, reconciliations, aging clean‑up, and resolution of unapplied or misapplied cash.
- Ability to perform under tight timelines – Consistently meets daily and month‑end close deadlines, managing high transaction volumes during peak periods with minimal errors.
- Problem solving orientation – Investigates cash application gaps, system errors, bank file issues, and data inconsistencies, working collaborative ly to drive practical and timely solutions.
