[Delhi- Moti Nagar]
6 Months – 5 Years
-
Fluent in Tamil (Mandatory)
-
Basic communication skills in Hindi and/or English will be an added advantage.
Wellness / Ayurveda / Healthcare / Nutraceuticals
We are looking for a dynamic and customer-focused Tamil Telecaller to handle outbound customer calls. The ideal candidate should have excellent communication skills in Tamil, a persuasive personality, and experience in sales or customer service within the wellness, healthcare, or Ayurvedic industry.
-
Make outbound calls to prospective and existing customers.
-
Handle inbound customer inquiries professionally.
-
Explain wellness and Ayurvedic products, their benefits, and promotional offers.
-
Understand customer requirements and recommend suitable products.
-
Achieve daily, weekly, and monthly sales targets.
-
Follow up with leads and convert inquiries into successful sales.
-
Build strong customer relationships through effective communication.
-
Resolve customer concerns and provide appropriate solutions.
-
Accurately update customer interactions in the CRM system.
-
Coordinate with internal teams for order processing and customer support.
-
Excellent verbal communication in Tamil.
-
Strong convincing and negotiation skills.
-
Customer-centric approach with good listening skills.
-
Ability to work in a target-driven environment.
-
Basic computer knowledge (MS Office, CRM systems).
-
Positive attitude and willingness to learn.
-
Graduate or Undergraduate.
-
Fresher or experienced in telecalling, telesales, or customer support.
-
Experience in the Wellness, Ayurveda, Healthcare, or Nutraceutical industry will be preferred.
-
Freshers with excellent Tamil communication skills may also be considered.
-
Daily call productivity.
-
Lead conversion ratio.
-
Sales revenue achievement.
-
Customer satisfaction score.
-
Follow-up completion rate.
-
Attendance and adherence to shift schedules.
-
6 Days Working
-
Rotational Week Off
-
Day Shift
Best in the industry + Attractive Incentives + Performance Bonuses
-
Fluent Tamil speaker with excellent interpersonal skills.
-
Passionate about sales and customer engagement.
-
Self-motivated and target-oriented.
-
Able to work effectively in a fast-paced domestic call centre environment.
