Role Summary
We are looking for a highly organized Operations & Back‑Office Executive to own our day‑to‑day backend processes and ensure smooth execution across the business. The ideal candidate must be detail oriented, stay on top of given tasks with reliability, and provide prompt communication to internal stakeholders in a timely manner with proper clarity.
Key Responsibilities
- Operations & reporting: Run recurring reports, reconciliations, and data updates on a daily/weekly/monthly cadence; keep spreadsheets and trackers accurate and up to date
- Project follow-through: Track ongoing and upcoming projects, proactively follow up, and drive each item to a clear close by its deadline
- Communication: Act as the go-to point of contact for the founder, sales, finance, and vendors — responding within agreed SLAs and giving realistic ETAs
- Process improvement: Build and maintain SOPs/checklists for recurring work, and identify one small process improvement each quarter
- Admin support: Handle scheduling, follow-up emails, file organization, and coordination with external partners
Desired Profile
- 3–5 years of experience in operations, back-office, admin, or a similar coordination role preferably in Supply chain, logistics, distribution, or shared services
- Strong attention to detail with a track record of accurate work under minimal supervision
- Excellent follow-through — you naturally track tasks to completion and don't let items drop
- Fast, clear written communicator, comfortable working mainly via email, chat, and shared documents
- Proficient with spreadsheets (Excel/Google Sheets), comfortable with data and simple formulas
- Strong organizational and time-management skills; able to juggle multiple priorities
- Self-starter with a problem-solving mindset and willingness to learn and document new processes
Performance Expectations (First 12 Months)
- High task-completion rate with proactive follow-up (no more than one missed follow-up per month without notice)
- Low error rate on recurring work, driven by consistent use of checklists and SOPs
- Response to internal communications within one business day
Pay: ₹500,000.00 - ₹800,000.00 per year
Benefits:
- Flexible schedule
- Paid sick time
Work Location: In person
