Job Summary
We are looking for a friendly, professional, and organized Front Desk Executive to be the first point of contact for our company. The ideal candidate will greet visitors, answer phone calls, manage appointments, and perform various administrative tasks to ensure the smooth operation of the front office.
Key Responsibilities
- Welcome visitors, clients, and guests in a professional and courteous manner.
- Answer, screen, and forward incoming phone calls.
- Manage appointments, meetings, and conference room bookings.
- Handle incoming and outgoing mail, courier services, and deliveries.
- Maintain visitor records and issue visitor passes where required.
- Respond to customer inquiries via phone, email, and in person.
- Keep the reception area clean, organized, and presentable.
- Assist with administrative tasks such as data entry, filing, photocopying, scanning, and document management.
- Coordinate with different departments to ensure efficient communication.
- Monitor office supplies and place orders when necessary.
- Support HR and Administration with onboarding documentation and employee coordination.
- Maintain confidentiality of company information and records.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Professional appearance and positive attitude.
- Good organizational and time management abilities.
- Basic computer proficiency (MS Word, Excel, Outlook, and Google Workspace).
- Ability to multitask and work under pressure.
- Attention to detail and problem-solving skills.
Qualifications
- Bachelor's degree in any discipline (preferred).
- 1–3 years of experience as a Front Desk Executive, Receptionist, or in a similar customer-facing role.
- Freshers with excellent communication skills may also apply.
Preferred Qualifications
- Knowledge of office management procedures.
- Experience using office equipment such as printers, scanners, and EPABX systems.
- Familiarity with CRM or appointment scheduling software is an advantage.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Education:
Experience:
- total work: 3 years (Preferred)
Language:
- English (Preferred)
- Bengali (Preferred)
Work Location: In person
