Handle customer queries through calls, emails, chats.
understand customer concerns and provide appropriate solutions.
handle complaints related to orders , refunds etc...
follow up with relevant teams to resove and customer satisfaction.
good communication skills
good listening and problem solvinf skills.
ability to handle difficult or irate customers calmly..
Pay: ₹17,000.00 - ₹35,377.02 per month
Work Location: In person
