Server Job Profile
A Server (also called Waiter/Waitress or Food Server) is responsible for taking orders, serving food and beverages, and ensuring guests have a good dining experience.
Main Responsibilities
- Welcome guests to the table
- Present menus and explain specials
- Take food and drink orders accurately
- Serve food and beverages
- Check customer satisfaction during meals
- Handle billing and payment
- Coordinate with kitchen and bar staff
- Maintain cleanliness of tables and service areas
Required Skills
- Good communication skills
- Customer service attitude
- Basic food and beverage knowledge
- Multitasking ability
- Teamwork
- Patience and professionalism
Qualification
- Usually high school education or equivalent
- Hospitality training is an advantage
- Experience preferred in restaurants/hotels
Work Environment
- Restaurants
- Hotels
- Cafés
- Banquet halls
- Cruise lines
- Resorts
Salary Range (India)
- Entry level: ₹12,000–₹20,000/month
- Experienced staff in premium hotels/restaurants may earn more plus tips
Hostess Job Profile
A Hostess (or Restaurant Host/Hostess) manages guest reception and seating arrangements at restaurants or hospitality venues.
Main Responsibilities
- Greet guests warmly upon arrival
- Manage reservations and waiting lists
- Escort guests to tables
- Coordinate table availability with servers
- Handle customer inquiries politely
- Maintain front-desk appearance
- Assist in guest flow management during busy hours
Required Skills
- Pleasant personality and grooming
- Strong communication skills
- Customer handling ability
- Organizational skills
- Basic computer/reservation system knowledge
Work Environment
- Restaurants
- Luxury hotels
- Lounges
- Event venues
- Fine dining establishments
Salary Range (India)
- Typically ₹15,000–₹30,000/month
- Higher salaries in luxury hospitality brands
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
