About the Role
We are looking for enthusiastic, articulate, and target-driven Sales Executives to join our premium sweets and namkeen brand in Bandra, Mumbai.
This role is ideal for individuals who possess exceptional communication skills and enjoy building relationships with customers over the phone. You will play a key role in generating sales by assisting customers with their orders, introducing them to our premium product range, and ensuring an outstanding customer experience from enquiry to order confirmation.
If you have a passion for sales, excellent English communication, and the confidence to engage with premium clientele, we'd love to hear from you.
Key Responsibilities
- Contact existing and prospective customers to promote our premium range of sweets, namkeens, festive hampers, and gifting solutions.
- Handle customer enquiries over phone calls and WhatsApp in a professional, courteous, and persuasive manner.
- Understand customer requirements and recommend suitable products based on their preferences and occasions.
- Generate new sales while nurturing long-term customer relationships.
- Follow up on enquiries, quotations, and pending orders to maximize conversions.
- Build and maintain a database of repeat customers and corporate clients.
- Coordinate with the store and operations team to ensure timely order processing and delivery.
- Achieve monthly sales targets and contribute towards overall business growth.
- Maintain accurate records of customer interactions, sales, and follow-ups.
- Represent the brand with professionalism and uphold the highest standards of customer service.
Preferred Candidate Profile
- Minimum 1–3 years of experience in telesales, inside sales, customer relationship management, luxury retail, hospitality, or premium food & beverage.
- Excellent command of spoken English; proficiency in Hindi is essential. Knowledge of Marathi is an added advantage.
- Strong vocabulary and outstanding verbal communication skills.
- Confident, persuasive, and customer-focused personality.
- Ability to build rapport quickly and convert enquiries into successful sales.
- Self-motivated, target-oriented, and driven by incentives.
- Well-organized with strong follow-up and relationship management skills.
- Comfortable working during weekends and festive seasons.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
