- Experience with performing component-level repairs and troubleshooting on technical equipment.
- Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
- Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
- Bachelor's degree or equivalent practical experience.
- Completion of the online Google IT Support Professional Certificate program.
- 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
- Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
- Experience working within a data center or network operation center environment.
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
The Server Operations team is responsible for monitoring the physical infrastructure behind Google's powerful search technology. As a Datacenter Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software. You'll also take on the installation of components such as networks, routers and switches. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
- Contribute and lead efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
- Lead complex troubleshooting, and resolve critical or escalated technical issues.
- Help test and troubleshoot new server hardware components and designs.
- Configure and troubleshoot Linux OS-related issues on servers.
- On-call support shift may be required.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
