Job Title
Guest Relations Executive (GRE)
Department
Front Office
Reports To
Front Office Manager
Job Summary
The Guest Relations Executive is responsible for delivering exceptional guest experiences by welcoming guests, addressing their needs, resolving concerns, and ensuring the highest level of customer satisfaction throughout their stay. The role focuses on creating memorable experiences while maintaining the hotel's service standards.
Qualifications
· Bachelor's degree or Diploma in Hotel Management or Hospitality Management.
· 1–3 years of experience in Front Office or Guest Relations in a 4-star or 5-star hotel.
· Freshers with excellent communication skills may also be considered.
Skills & Competencies
· Excellent communication and interpersonal skills.
· Strong customer service orientation.
· Pleasant personality and professional grooming.
· Ability to resolve guest complaints effectively.
· Good knowledge of hot soft or any other hotel software.
· Strong organizational and multitasking skills.
· Proficiency in MS Office.
· Ability to work flexible shifts, weekends, and holidays.
Send your resumes to: [email protected] of Form
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
