The Department Manager – Textile is responsible for managing the overall performance of the textile department, including sales, merchandising, inventory control, team leadership, and customer experience. The role focuses on driving revenue, maintaining visual standards, and ensuring smooth day-to-day operations
Key Responsibilities
Achieve department sales and margin targets
Manage daily operations of the textile department
Ensure effective visual merchandising and displays
Maintain optimum stock levels and size availability
Control stock ageing, damages, and shrinkage
Lead, train, and motivate department staff
Allocate targets and manage staff rosters
Deliver excellent customer service and handle complaints
Ensure SOP, safety, and loss prevention compliance
Prepare sales and stock reports
