Order Fulfillment Coordinator shall be responsible for:
- Managing RMA repairs.
- Managing imports & export of RMA units.
- Monitoring Customs processes & Govern the Global RMA.
- Partner monitoring & Governance.
- Reporting to management with progress, pendency & Alerts
Person should have understanding of the Processes defined in Oracle & should have knowledge to collate with Physical Transaction of Receiving & Shipping of Items that shall include Finished Goods or Raw materials.
Person should have knowledge about Electronics repairs.
Requirements:
Qualifications:
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Bachelors in commerce /engineering
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Diploma/MBA in Supply Chain/ Logistics Management
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Expertise on productivity tools such as Excel/Power Bl is mandatory.
Experience:
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Minimum 2-3 Years
- Knowledge of Oracle /SAP,
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Exposure with Export/Import processes
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Logistics Operations - Proven understanding of transactional systems and processes. Oracle Ap background must.
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Understanding of warehousing, Logistics Services with exposure to transportation and associated taxation.
Skills:
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Positive energy with initiative and team player. Good verbal & written English.
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Well verse/Confident in dealing with foreign nationals Global Customer/Colleagues.
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Be Passionate for Operations with relevant experience in Order Management, Customer Support Services.
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Self-driven, with a collaborative approach with the ability to build and strengthen relationships.
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Demonstrate strong attention to detailing and ability to shine under compressed timelines.
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Adaptable, flexible, and open-minded to work in a multifaceted, fast-paced environment that undergoes constant change.
