Job DescriptionPositionZoneTraining ManagerIncumbentNameDepartmentAxisFunctionAxis TrainingReporting toNational Training Head and VPBand3LocationXYZTeam size (D/I)6-7 DrsJOB SUMMARY : -
A person with strong domain knowledge in Insurance Financial Planning, will be heading azone, managing the integrated Sales Training team across the geography.Proactive approach in assessing the learning development needs, effectively aligning programs / interventions with business objectives and creating / executing the Training Modules in Axis Bank Relationship.
KEY RESPONSIBILITIES: -
Enabling team employees by Motivating, Guiding, Coaching Retaining them
Monitoring analyzing demonstrated behavior and providing development inputs to the team / sales force
Enabling business by Co-creating Implementing"Go to Marke" plan for new product in under penetrated customer segments / bank vertical
Create a robust Training team in circle by skilling the identified / shortlisted sales people so that they manage the training requirements of their clusters / branches
Drive traffic to E Learning platform / Microsite so that technology can be leveraged to maximize reach
Ensuring the measures of quality of business in the region are above standards
Ensuring SPs in 100% of the branches in the region and all regulatory records to be maintained audit ready.
Coaching Development of team members by monthly PRP of team members and Demo sessions to CTMs on regular basis – 2 Training Observation Demonstration / month
Develop and manage on line certification processes, Implementing evaluation process – online and offline to create a robust feedback and tracking mechanism on product knowledge and skills of all the trainees.
Own implementation and successful execution of all National and Regional level initiatives in the Region
Maintain very cordial relationship with the Business Partners across all levels so that all initiatives get executed and no escalation comes from any level to Max Life
Preempt possible challenges in the region and be ready with mitigating strategy so that business is not impacted
Measures of Success
Retention: -
70% of Team Retention.
Monitoring analyzing demonstrated behavior and providing development inputs: -
Avg test score of trainers for the year (8 tests) - 80%and2 documented Training Observation Demonstration / month
Ensuring right training inputs : -
90% Employees across vertical to attend Induction training / certification – Offline / Online followed by online certification
Activation:
Seller Activation (All LGs with Insurance budget) : As per the Zone plan
Red Branches:
Turnaround of Red Branches as per plan
Business Insurance
5% of Adj. MFYP Plan for the Circle
Strategic Projects – Maxis 2020
50% of Business from E Sales by executing the Initiatives
Ensuring SPs in branches : -
100 % branches with 1 SP and 75% branches with 2 SP
100% Certification of SPs on Products, ULIP, AML, Ethics Compliance before licensing records for 100% of these SPs to be maintained as per the compliance requirement / standard
Key competencies/skills required
Enabling team employees,Enabling business,Region meeting compliance requirements.
Desired qualification and experience: -
Master of Business Administration or equivalent.
6 to 7 years of experience in Sales Training, Prior experience in insurance essential.
Result Orientation, Customer Centricity, Technical Expertise, excellent product and basics of life insurance knowledge, a LIII or AIII will be preferred.
Org Chart: -
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