Admin, Liaisoning & Marketing Officer
Organization: Sparsh Health Hub, Alwar
Position Summary
The Admin, Liaisoning & Marketing Officer is responsible for overseeing the day-to-day administrative operations, coordinating with external stakeholders, and promoting Sparsh Health Hub to increase patient footfall and strengthen brand awareness.
Key Responsibilities1. Administration
- Ensure smooth day-to-day clinic operations.
- Supervise reception, housekeeping, security, and support staff.
- Maintain office records, registers, and documentation.
- Coordinate with all departments for operational efficiency.
- Ensure availability of office and medical consumables.
- Monitor staff attendance, discipline, and punctuality.
- Handle patient feedback and resolve operational issues.
2. Liaisoning
- Coordinate with government departments, regulatory authorities, and local bodies.
- Assist in obtaining and renewing clinic licenses, registrations, and statutory approvals.
- Maintain relationships with diagnostic centers, pharmacies, corporate clients, TPAs, insurance companies, and referral partners.
- Represent Sparsh Health Hub during official meetings and community events.
3. Marketing & Business Development
- Develop and execute local marketing strategies.
- Visit corporate offices, schools, industries, banks, and institutions for health camp tie-ups and referral programs.
- Build relationships with local doctors, clinics, and healthcare professionals.
- Coordinate health awareness camps, promotional events, and CSR activities.
- Assist in social media promotions and offline marketing campaigns.
- Monitor competitors and identify new business opportunities.
- Maintain marketing reports and submit weekly activity updates.
4. General Responsibilities
- Maintain confidentiality of patient and organizational information.
- Ensure compliance with clinic policies and ethical standards.
- Perform additional duties assigned by the Management.
Required Qualifications
- Graduate in any discipline (MBA/Healthcare Management preferred).
- 2–5 years of experience in administration, liaisoning, healthcare marketing, or business development.
- Fresh candidates with exceptional communication and marketing skills may also be considered.
Skills Required
- Excellent communication and interpersonal skills.
- Strong negotiation and networking abilities.
- Leadership and team management.
- Good knowledge of MS Office (Word, Excel, PowerPoint).
- Ability to work independently and achieve targets.
- Valid two-wheeler driving license preferred.
Key Performance Indicators (KPIs)
- Increase in patient referrals and footfall.
- Number of successful corporate and institutional tie-ups.
- Successful organization of health camps and promotional activities.
- Timely completion of administrative and liaisoning work.
- Compliance with statutory and regulatory requirements.
- Patient satisfaction and operational efficiency.
Reporting To: HR Director / Clinic Administrator
Working Hours: As per Sparsh Health Hub policy (Monday–Saturday, with flexibility for marketing events and health camps).
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
