Role Overview
This role manages end‑to‑end warehouse and 3PL operations, ensuring product availability, strong service levels, compliance, and cost‑efficient supply chain performance.
Key Responsibilities
Warehouse & 3PL Management
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Oversee operations at company warehouses and 3PL sites, ensuring full SOP & regulation compliance (Finance, QA, RA, EHS).
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Conduct periodic site visits, monitor KPIs, and drive improvements in dispatch TAT and operational efficiency.
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Lead efficiency and cost optimization from time to time.
Audit & Compliance
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Represent warehouse operations during internal/external audits, ensuring zero critical/ major findings.
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Manage documentation, CAPA closures, regulatory reporting, and statutory submissions.
Inventory & Order Management
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Maintain inventory health (DOH targets), drive monthly/quarterly stock counts, and execute stock corrections.
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Support new product launches through SAP setup, import coordination, and timely distribution.
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Achieve >95% OTIF and support sales teams with order, consignment, and claim‑related needs.
Vendor & Freight Management
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Lead vendor onboarding, SLA renewals, and contract execution with Legal and QA.
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Optimize freight cost and maintain defined freight‑to‑sales benchmarks.
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Engage with carriers, packaging suppliers, and warehouse partners for smooth operations.
Reporting & Training
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Automate and publish key reports (Open Orders, VIPER, FOC, Expiry, Inventory).
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Deliver periodic training and ensure timely completion of all internal learning requirements.
Qualifications
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Bachelor’s degree in Supply Chain/ Logistics (MBA preferred)
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8-10+ years of warehouse, logistics, or supply chain operations experience
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Experience in regulated industries (pharma/medical devices/FMCG) preferred
