Position: Customer Support Executive
Languages Required: Malayalam, Tamil (Fluent in speaking)
Location: Coimbatore (Hybrid - May reqire to work from office whenever required)
Experience: 0-2 years (Freshers are welcome)
Education: Minimum diploma or bachelor’s degree in any field
Key Responsibilities:
- Handle customer inquiries and resolve issues effectively in Malayalam, Tamil.
- Process and manage data accurately, ensuring timely delivery of tasks.
- Assist with client communications and documentation as required.
- Coordinate with internal teams to ensure smooth workflow and problem resolution.
- Maintain accurate records and update systems with customer and client information.
- Provide exceptional support, ensuring high levels of customer satisfaction.
Skills Required:
- Proficiency in Telugu and Kannada (mandatory).
- Excellent communication and interpersonal skills.
- Basic computer literacy and familiarity with MS Office tools.
- Strong problem-solving and analytical abilities.
- Ability to multitask and manage time efficiently.
Preferred Qualifications:
- Prior experience in customer service, BPO, or data processing roles.
- Knowledge of additional South Indian languages is a plus.
Working Hours: 9AM to 6PM
Mode: Hybrid
Compensation: Competitive salary with benefits (as per company policy).
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Experience:
- Customer support: 1 year (Required)
Work Location: Hybrid remote in Coimbatore, Tamil Nadu (Coimbatore)
