Noida, Uttar Pradesh
Job Summary
Experience 2–5 Years (L1/L2) | 5–8 Years (L3) Location As per business requirement Role Summary The File & Print Administrator is responsible for managing, supporting, and maintaining enterprise file servers, print servers, shared storage resources, and printing infrastructure. The role includes ensuring high availability, security, access management, troubleshooting, performance optimization, and compliance with organizational standards. Key Responsibilities File Server Administration Manage and maintain Windows File Servers and shared folders. Create, modify, and remove file shares based on business requirements. Configure and manage NTFS permissions and share permissions. Monitor server capacity, performance, and availability. Implement file system quotas and storage management policies. Print Server Administration Install, configure, and maintain enterprise print servers. Manage printer queues, printer drivers, and print policies. Troubleshoot printer connectivity and printing issues. Coordinate with vendors for hardware-related printer issues. Monitor print services and ensure availability. Access Management Provision and deprovision user access to shared resources. Implement role-based access controls (RBAC). Manage Active Directory security groups related to file and print services. Conduct periodic access reviews and audits. Incident & Problem Management Resolve file server and printer-related incidents within SLA. Perform root cause analysis (RCA) for recurring issues. Handle escalations and coordinate with infrastructure teams. Support major incident management activities. Backup & Recovery Ensure backup of file server data. Support restore requests and disaster recovery activities. Validate backup success and recovery procedures. Participate in DR testing exercises. Security & Compliance Implement security best practices for file and print services. Monitor and remediate security vulnerabilities. Ensure compliance with organizational policies and audit requirements. Support security reviews and compliance assessments. Documentation & Reporting Maintain SOPs, runbooks, and configuration documents. Prepare operational and performance reports. Maintain asset inventory and configuration records. Support audit documentation requests. Automation & Continuous Improvement Automate routine administrative tasks using PowerShell. Identify opportunities for operational improvements.
Key Responsibilities
Support infrastructure upgrades and migration projects. Required Technical Skills File Services Windows File Server Administration NTFS Permissions DFS (Distributed File System) FSRM (File Server Resource Manager) File Share Management Storage Management Print Services Windows Print Server Administration Printer Queue Management Printer Driver Management Network Printing Technologies Directory Services Active Directory Group Policy (GPO) User & Group Management Access Control Management Operating Systems Windows Server 2016/2019/2022 Basic Linux Administration (Preferred) Scripting & Automation PowerShell Basic Batch Scripting Automation Tools (Preferred) Monitoring Tools SCOM SolarWinds PRTG Other Enterprise Monitoring Solutions Required Qualifications Bachelor\'s Degree in Computer Science, Information Technology, or related field. Experience in Windows Server Administration and File & Print Services. Understanding of ITIL-based service management processes. Strong troubleshooting and customer support skills. Preferred Certifications Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation Certification MCSA/MCSE (or equivalent Windows Server certification) Key Competencies File Server Administration Print Server Management Active Directory Administration Incident & Problem Management Security & Compliance PowerShell Automation Documentation & Reporting Customer Service Orientation Communication & Collaboration
Skill Requirements
NA
Other Requirements
NA
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