Role description
ServiceNow CoE RD Innovation Lead
Role Summary
Drive new capability incubation for the CoEbuilding prototypes accelerators and industry solutions manage the pipeline from ideation to demoready assets Key ResponsibilitiesRun innovation pipeline ideation prioritization prototype builds validations and packagingBuild POCsdemos and reusable accelerators aligned to CoE Solution Engineering Ops goals Collaborate with architectsconsultants to ensure feasibility and scalabilityTrack value realization reuse adoption pursuit influence delivery acceleration and customer impact
MustHave Skills
11-20 years overall strong ServiceNow build solutioning background handson prototyping mindsetComfortable with ambiguity strong product thinking and stakeholder alignment
NicetoHave:
Experience with AIagentic workflows industry solutions and packaging offerings for GTM
Skills
Mandatory Skills : ServiceNow ITOM-ServiceMapping, ServiceNow ITSM, ServiceNow-Cloud Observability, ServiceNow-CustomApp Development
Good to Have Skills : ServiceNow-Public Sector, ServiceNow-Workplace
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/