We are seeking a proactive and customer-oriented Customer Relationship Executive (Marketing) to strengthen customer engagement and support the company’s marketing initiatives. The candidate will be responsible for maintaining excellent customer relationships, coordinating with the marketing and sales teams, and ensuring a high standard of customer service.
Key Responsibilities:
- Build and maintain strong relationships with existing and prospective customers.
- Respond to customer inquiries and provide accurate information regarding products and services.
- Support marketing campaigns, promotional activities, and customer engagement programs.
- Coordinate with the sales and marketing departments to ensure smooth communication and follow-up.
- Collect customer feedback and share insights with management for service improvement.
- Maintain and update customer records and databases.
- Ensure timely follow-up on customer requirements and concerns.
- Contribute to achieving customer satisfaction and marketing objectives.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Provident Fund
Work Location: In person
