Job Description – Travel Executive
Position: Travel Executive
Department: Operations / Sales
Industry: Travel & Tourism
Location: Gurgaon
Employment Type: Full-time
Job Summary
We are looking for a motivated and detail-oriented Travel Executive to join our team. The candidate will be responsible for handling travel arrangements, coordinating with clients and suppliers, preparing itineraries and quotations, and ensuring the smooth execution of tours from booking to completion.
The candidate should have good communication and organizational skills, a strong interest in travel and tourism, and the ability to manage multiple tasks efficiently.
Key Responsibilities
- Handle day-to-day travel operations and client requirements
- Coordinate with hotels, transport providers, guides, airlines, and other suppliers.
- Make and follow up on hotel, transportation, guide, excursion, and other service bookings.
- Coordinate domestic flights, trains, transfers, sightseeing, and other travel services.
- Communicate with overseas travel agencies, B2B partners, and direct clients through email, phone, and messaging platforms.
- Ensure all services are confirmed and correctly arranged before the client's arrival.
- Coordinate with the operations team and local suppliers during the tour to ensure smooth service delivery.
- Handle last-minute changes, special requests, and operational issues professionally.
- Prepare and share vouchers, booking confirmations, invoices, and other travel documents.
- Maintain accurate records of bookings, payments, cancellations, and client information.
- Follow up on pending payments and confirmations when required.
- Assist in preparing travel packages and promotional materials for different markets.
- Maintain good relationships with hotels, guides, transporters, and other suppliers.
- Collect client feedback and coordinate internally to resolve complaints or service issues.
- Ensure that all travel arrangements are delivered according to the agreed itinerary and service standards.
Requirements
- Bachelor's degree or diploma in any field.
- Previous experience in a travel agency, DMC, tour operator, or hospitality company is preferred.
- Good knowledge of Indian destinations, hotels, transportation, sightseeing, and tourism products.
- Excellent English communication and writing skills.
- Knowledge of Spanish or another foreign language will be an advantage.
- Good knowledge of MS Office, particularly Excel and Word.
- Strong organizational and time-management skills.
- Ability to work under pressure and handle multiple bookings simultaneously.
- Good negotiation and coordination skills.
- Attention to detail and a customer-oriented approach.
- Willingness to work flexible hours when required, particularly during client arrivals, departures, or operational emergencies.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: Hybrid remote in Gurgaon, Haryana
