Dell Server Engineer
Company: TVS Electronics Limited
Location: Chennai
Experience: 2–3 Years
Job Summary
TVS Electronics Limited is looking for an experienced Dell Server Engineer to provide onsite installation, configuration, troubleshooting, maintenance, and technical support for Dell PowerEdge enterprise servers.
Roles & Responsibilities
- Install, configure, and troubleshoot Dell PowerEdge Rack and Tower Servers.
- Diagnose and replace server hardware components including HDD/SSD, RAM, CPU, Power Supply, RAID Controller, NIC, and Motherboard.
- Configure and troubleshoot RAID using Dell PERC Controllers.
- Perform BIOS and firmware upgrades using Dell tools.
- Install and support Windows Server and Linux operating systems.
- Configure and troubleshoot iDRAC for remote server management.
- Perform server health checks, preventive maintenance, and hardware diagnostics.
- Troubleshoot server boot failures, hardware alerts, and performance issues.
- Coordinate with Dell Support/OEM for warranty cases and spare part replacement.
- Maintain service reports and update ITSM tickets within SLA timelines.
- Provide onsite support for server incidents, planned maintenance, and hardware upgrades.
- Coordinate with customers and internal teams to ensure timely resolution of technical issues.
Qualifications
- Diploma / B.E. / B.Tech in Computer Science, Information Technology, Electronics, or a related field.
Experience Required
- 2–3 years of hands-on experience in Dell Enterprise Server Support.
- Experience working with Dell PowerEdge Servers.
- Experience in enterprise data center environments.
- Hands-on experience in server hardware replacement and troubleshooting.
- Experience with RAID/PERC, iDRAC, BIOS and firmware upgrades.
- Experience coordinating with OEM/Dell support for warranty and spare replacement.
Key Skills
Dell PowerEdge | Dell Server Support | Server Hardware Troubleshooting | RAID/PERC | iDRAC | Windows Server | Linux | BIOS & Firmware | Hardware Replacement | Data Center Support | Preventive Maintenance | ITSM | OEM/Warranty Support
Key Competencies
- Strong troubleshooting and analytical skills
- Good communication and customer-handling skills
- Ability to work independently in an SLA-driven environment
- Good documentation and reporting skills
- Team coordination and collaboration
Interview Process
- HR Interview
- Client Face-to-Face Interview
Company: TVS Electronics Limited
Location: Chennai
Pay: ₹25,000.00 - ₹28,000.00 per month
Benefits:
Work Location: In person
