Sr. Analyst - Process Analytics - Supply Chain - Procurement
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
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Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
Inviting applications for the role of Business Analyst Logistics In this role as the Business Analyst B2 B DC to Stores Transportation Operations you will play a crucial role in overseeing and optimizing the transportation processes to & between distribution centers (D Cs) retail Stores & ship to home. This position requires strong logistical and operational skills to ensure the efficient movement of goods timely deliveries and effective collaboration with internal teams and external partners. Responsibilities: - Transportation Planning and Execution: - Collaborate with distribution centre merchandising teams for plan and coordinate transportation activities from vendors & to retail stores. - Oversee the execution of transportation plans to ensure on-time and cost-effective deliveries. - Effective & Continual Track & Trace - Assist in execution & overseeing the entire process of order fulfilment from confirmation to shipment for products destined for home delivery. - Distribution Center appointments & yard management - Ship to home operations club store requirements. - Exceptions Management for Shipment issues EDI communication etc in Transport Management System (TMS) - Route Optimization: - Analyze transportation routes and schedules to identify opportunities for optimization. - Work with carriers and logistics partners to streamline routes reduce transit times and minimize costs. - Carrier Management: - Build and maintain strong relationships with transportation carriers and service providers. - RFP prep & support in negotiate contracts rates and service level agreements with carriers to ensure cost-effective and reliable transportation services. - Compliance and Regulations: - Ensure compliance with transportation regulations safety standards and industry requirements. - Stay updated on changes in transportation laws and regulations and implement necessary adjustments. - Vendor Collaboration: - Work closely with external vendors and transportation providers to resolve issues track shipments and improve overall service levels. - Collaborate with vendors D Cs Stores to implement best practices for efficient transportation operations. - Operational Efficiency: - Implement process improvements to enhance overall transportation efficiency. - Monitor key performance indicators (KP Is) to assess operational performance and identify areas for improvement. - Documentation and Recordkeeping: - Oversee the accurate and timely completion of transportation-related documentation including bills of lading shipping manifests and delivery confirmations. - Investigate on instances of Detention Accessorial etc. - Maintain organized records for auditing and compliance purposes. - Team Collaboration: - Work collaboratively with cross-functional teams including supply chain logistics and warehouse teams to ensure seamless coordination in transportation operations. - Provide support to teams involved in the end-to-end supply chain process. - Reporting and Analysis: - Generate regular reports on transportation performance costs and key metrics. - Analyze data to identify trends challenges and opportunities for improvement. - Optimisation of Freight Terms as identified. - Vendor Charge Backs: - Vendor Onboarding - Manage D Conly chargeback trigger (Manual Trigger Automated Trigger) - Apply invoice deduction from vendor invoicing Note - Receive vendor disputes - Resolve disputes forwarded by Finance - Generate and Send biweekly chargeback reporting - Conduct vendor performance reviews.
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science
Certifications
APICS Certified in Production and Inventory Management (CPIM) - Lincoln LandLincoln Land, Certified Procurement Professional (CPP) - International Institute for Procurement and Market Research (IIPMR)International Institute for Procurement and Market Research (IIPMR), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Purchasing Manager (CPM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM)
Required Skills
Agile Methodology, Agile Methodology, Collaboration Tools, Delivery Logistics, Design Thinking, eSourcing, Executive Presence, Field Operations, Help Desk Operations, Inclusion, Lean Six Sigma (LSS), Microsoft Excel, Microsoft Visual Basic for Applications, Personal Effectiveness, Procurement Analytics, Procurement Operations, Purchase Order Request, Service Parts Management, Sourcing Management, Sourcing Strategies, Spare Parts Management, Spot Buy, Storytelling, Supplier Management, Supply Chain Management (SCM) {+ 1 more}
Language
English
Language Proficiency -
Intermediate - B1
Additional Job Location -
Job Type
Regular
Master Skill List -
Process Analytics - Supply Chain - Procurement
Remote Type -
Hybrid
Work Shift -
Night Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
