1. Employee Life Cycle Management:
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Oversee employee appointments, confirmations, transfers, appraisals, and exits.
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Maintain salary master, organizational charts, and real-time HR records.
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Address employee grievances, ensuring proper documentation and resolution.
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Prepare and validate HR reports including headcount, org charts, and MIS reports.
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Streamline the employee exit process, ensuring a smooth offboarding experience.
2. Time Office & Payroll Management:
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Monitor and manage leave, attendance, LWP, and compensatory offs.
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Ensure accurate and timely payroll data submission to Head Office.
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Maintain hospitality staff records in HRMS (HR One).
3. HR Audits & Compliance:
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Handle internal and external HR audits, ensuring compliance with labor laws and company policies.
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Support employees with ESIC, medical claims, and Provident Fund (PF) issues.
4. Recruitment & Onboarding:
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Manage hiring for company roll and third-party payroll (TPP) positions.
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Follow structured Hiring SOPs, including approvals, compensation, and interview documentation.
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Leverage hotel management colleges, referrals, and Internal Job Postings (IJP) for sourcing talent.
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Conduct onboarding programs, new joiner surveys, and ensure a seamless induction experience.
5. Employee Recognition, Training & Special Projects:
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Execute programs like Long-Term Service Awards & Employee of the Month/Quarter recognitions.
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Support initiatives like We Care and Touch Base Meetings.
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Organize team-building activities and promote Learning Management System (LMS) adoption.
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Conduct periodic visits to hospitality outlets for employee engagement and support.
6. Performance Management:
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Coordinate Quarterly MBO (Management by Objectives) process.
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Ensure new employees have MBOs set within two weeks of joining.
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Facilitate feedback discussions and track probation confirmations and performance plans.
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Address disciplinary matters and escalate performance-related concerns to HO as needed.
7. Employee Engagement & Events:
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Plan and execute employee engagement activities aligned with company culture.
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Maintain an updated employee engagement calendar with meaningful activities.
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Drive participation in Great Place to Work (GPTW) surveys and ensure a positive work environment.
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Education: Bachelor’s/Master’s degree in HR, Business Administration, or related field.
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Experience: 4 + years in HR, preferably in hospitality or the service industry.
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Skills:
Strong knowledge of HR policies, labor laws, payroll, and compliance regulations.-
Excellent interpersonal, problem-solving, and conflict-resolution abilities.
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Proficiency in HRMS software (HR One) and MS Office (Excel, Word, PowerPoint).
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Ability to multitask, prioritize, and manage tight deadlines.
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Experience in employee engagement, performance management, and HR audits is a plus.
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Willingness to travel to hospitality outlets as needed.
