Designation -Front Desk Executive
Location
Vesu, Surat
Key Responsibilities:
Front Office & Visitor Experience:
- Ensure to greet the visitors, clients, and guests professionally and promptly.
- Inform concerned employees immediately about visitor arrivals.
- Offer basic hospitality to guests whenever required. This desk must maintain hospitality standards, enhance customer experience.
Front Desk Communication & Coordination:
- Receive all incoming calls with proper telephone etiquettes.
- Answer calls politely and professionally.
- Transfer calls to the appropriate department or employee.
- Take complete messages when the concerned person is unavailable.
- Handle general enquiries client queries and provide with best solution.
- Ensure no important calls are missed.
Office Inventory Management:
- Maintain inventory records for Pantry and stationary item.
- Raise purchase requests whenever stock reaches at minimum levels.
- Coordinate with vendors for inventory requirements.
- Ensure availability of day-to-day office supplies.
Reception Area Maintenance:
- Maintain the decorum at the project to provide elite Sangini experience to the client.
- Ensure the reception area remains clean, relaxed, organized, and presentable.
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- Coordinate with housekeeping for cleanliness.
- Ensure newspapers, magazines, brochures, visuals and company profile materials are properly managed.
- Monitor reception décor and display materials as per the company standards.
- Maintain all the emergency contacts at the reception desk.
Coordination with Internal Departments:
- Coordinate with the Administration team for office maintenance.
- Coordinate with Security regarding visitor entries.
- Coordinate with Housekeeping to maintain reception & office standards.
- Coordinate with IT for office IT support.
Grooming & Professional Conduct:
- Maintain a neat, clean, and professional appearance.
- Follow the company's grooming standards.
- Display a pleasant personality and positive attitude.
- Must be aware of company legacy and introduce the company with complete ownership and confidence.
- Maintain confidentiality of company information.
- Demonstrate professionalism in all interactions.
- Be punctual and maintain excellent attendance.
Job Specifications:
- Good communication skills and fluent in English, Hindi and Gujarati.
- Pleasant personality and professional appearance.
- Make entries in excel for visitors and follow-up calls to be done for site visits for projects.
- Strong interpersonal and customer service skills.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Good organizational and time management skills.
- Ability to multitask and coordinate effectively.
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
