Job Description – Sales consultant
Job Title: Sales consultant
Location: Kochi, Kerala
Employment Type: Full-Time
Job Summary
We are looking for a confident, energetic, and target-oriented Sales Consultant to join our team in Kochi. The ideal candidate will be responsible for reaching out to prospective clients, generating sales opportunities, building strong customer relationships, and contributing to the company's business growth through effective telecalling and follow-up.
Key Roles & Responsibilities
- Contact prospective clients through outbound calls using the company's lead database.
- Introduce the company's products and services in a professional and persuasive manner.
- Understand customer requirements and recommend suitable solutions.
- Generate qualified leads and convert them into sales opportunities.
- Follow up with potential clients regularly until closure.
- Handle customer queries and provide accurate information regarding products and services.
- Maintain and update customer records, call logs, and follow-up details in the CRM system.
- Achieve daily, weekly, and monthly calling and sales targets.
- Coordinate with the sales and operations teams to ensure a smooth customer onboarding process.
- Build and maintain strong relationships with existing and prospective clients.
- Identify new business opportunities through telecalling and customer interactions.
- Prepare daily activity reports and submit them to the reporting manager.
- Maintain professionalism, confidentiality, and excellent customer service during every interaction.
Required Qualifications
- Bachelor's degree in any discipline.
- Prior experience in telecalling, telesales, customer service, or inside sales is preferred.
- Freshers with excellent communication skills are also encouraged to apply.
Required Skills
- Excellent communication and interpersonal skills.
- Strong convincing and negotiation abilities.
- Good telephone etiquette and active listening skills.
- Ability to work under sales targets and deadlines.
- Basic knowledge of MS Office and CRM software.
- Good organizational and time management skills.
- Positive attitude with a customer-focused approach.
Preferred Qualifications
- Experience in outbound calling or lead generation.
- Knowledge of sales techniques and customer relationship management.
- Ability to communicate fluently in English and Malayalam. Knowledge of Hindi is an added advantage.
Key Competencies
- Sales & Persuasion
- Customer Relationship Management
- Lead Generation
- Follow-up & Conversion
- Communication Skills
- Time Management
- Team Collaboration
- Result-Oriented Approach
Work Location: In person
