- Lead, manage, and motivate a team of Loan Sales Executives / Telecallers
- Drive achievement of monthly loan login, approval, sanction, and disbursement targets.
- Allocate leads to team members and ensure timely follow-up and conversion.
- Monitor daily sales activities, including calls, leads contacted, applications, login, approval, and disbursement.
- Track the complete loan sales funnel from lead generation to disbursement.
- Identify bottlenecks in the process and take corrective action to improve conversion.
- Conduct daily huddles and regular performance reviews with the team.
- Provide coaching, product training, objection-handling training, and sales guidance to team members.
- Ensure proper customer profiling and eligibility assessment before processing loan applications.
- Coordinate with Credit, Operations, Banking, Verification, and other internal teams for smooth processing.
- Follow up on pending documents, credit queries, verification, and sanction conditions.
- Ensure adherence to company policies, KYC requirements, compliance standards, and responsible sales practices.
- Monitor team attendance, productivity, performance, and individual targets.
- Prepare and share daily/weekly/monthly sales MIS and performance reports with management.
- Analyze team performance and implement strategies to improve login-to-sanction and sanction-to-disbursement ratios.
- Ensure quality sourcing and minimize rejection, cancellation, and delinquency-related risks.
- Recruit and support the onboarding and training of new sales team members when required.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
