JOB DESCRIPTION – INSIDE SALES EXECUTIVE
Company Name: B.L. Tandon & Co.
Business: Electrical Distributor
Location: Naka Hindola, Lucknow, Uttar Pradesh
Position: Inside Sales Executive
Work Responsibilities
- Client Handling
- Handle existing and new clients through phone calls, WhatsApp, email, and other communication channels.
- Understand customer requirements and provide appropriate product information.
- Maintain good relationships with clients and ensure timely follow-up.
- Quotation Preparation
- Prepare and share quotations with clients based on their requirements.
- Coordinate with the sales and purchase teams regarding product availability, pricing, and delivery timelines.
- Follow up on quotations and convert enquiries into orders.
- Order Processing
- Receive and process customer orders accurately.
- Coordinate with the concerned departments for order dispatch and delivery.
- Maintain proper records of orders, quotations, and customer communications.
- Excel & Data Management
- Maintain customer and sales-related data in Microsoft Excel.
- Prepare daily/weekly sales reports and update order and quotation status.
- Maintain accurate records of customer enquiries, quotations, orders, and follow-ups.
- Sales Follow-up
- Regularly follow up with clients regarding quotations, pending orders, payments, and delivery.
- Identify potential sales opportunities and support the sales team in achieving targets.
Required Skills
- Good communication and client-handling skills.
- Working knowledge of MS Excel.
- Experience in quotation preparation and sales coordination.
- Basic knowledge of electrical products/distribution will be an advantage.
- Good follow-up and negotiation skills.
- Ability to maintain accurate records and work within deadlines.
Experience
Preferred: 1–3 years of experience in inside sales, sales coordination, tele-sales, or electrical distribution.
Work Location: In person
