and commissioning (I&C)** of network devices such as routers, switches, modems, and media converters.
troubleshooting** for link and device-level issues (L1 support).
with NOC / L2 teams for escalations and remote guidance.
testing (PING / traceroute / loopback / media check)** and validate service performance.
copper, and wireless last-mile connectivity** checks with field partners or ISPs.
proper documentation of incidents, call logs, and site visit reports.
cutover, and upgrade activities** under supervision.
resolution** of faults as per SLA; update ticketing tools (INC / SR).
with vendors and facility teams for site access and maintenance schedules.
standard safety, EHS, and DC access protocols while working at customer premises.
