Become part of the team powering household names like Kleenex®, Scott®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark.
Settling for just any role isn't you, and it isn't us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide.
About You
You were made to create what’s next: you’re a problem-solver – a connector – someone who thrives on bringing order to complexity and driving continuous improvement. You hold the big picture while mastering the details, making sure every product, process, and partnership moves with precision and purpose. You lead with the highest standards of integrity, efficiency, and collaboration, always turning today’s challenges into tomorrow’s success stories. In this role, you’ll help shape the future of tissue and hygiene for billions of people worldwide. We’ll be Unstoppable Together.
Job responsibilities include:
Responsible for distribution Cost, Order Management, Transportation Management, Customer Service and related MIS.
Leading CS&L team to ensure business KPI’s delivery
Responsible for managing various aspects of OTC Function such as Order handling
Planning, Dispatch Planning, Logistics coordination and Invoicing
Responsible for E2E process from Order management to Last mile Delivery.
Leading & handling the entire cycle of Order management system with Distributors for PAN India (Biz: Hotel Properties, Direct Customers & Distributors)
Responsible for E2E Customer Service operation which includes order & stock visibility, allocation & in-transit stock visibility, damage-shortage issue resolution, debit-credit note management.
Responsible for daily transportation planning and coordination including appointment-based deliveries.
Monthly transporter review to ensure on time delivery, areas of Improvement, Cost optimization and other issue resolution.
Cross functional coordination with internal (Sales, Marketing, Finance, Tax, SAP, etc.) & external (Customers, Transporters, other Logistics partners, etc.) stakeholders for various Logistics activities and processes
Supply Network Planning for 300+ delivery locations with Targeting OTD , OTIF as per objective
Route wise transportation management
Partnering in Logistics digitalization journey to improve work process and enhance customer experience like Order management tool implementation, Auto dispatch details sharing with customer, shipment delivery alerts.
Responsible for E2E Insurance claim settlement
Partnering with Planning & Manufacturing team to ensure 79%+ IN FULL delivery.
Daily routine dispatches planning & MIS reporting
Responsible for managing 1.5 Cr local transportation cost annually
Drive various time / cost savings initiatives
Monthly freight provision & Month end closing management
Responsible for daily MIS like Daily Order status report, Sales report, pending order report, etc.
SPOC for CS&L,SAP activities & Key Accounts Management.
Return management from customers.
To succeed in this role, you will need the following qualifications and experience:
Graduate/Postgraduate in Supply Chain, Commerce, Logistics, International Business, or Business Administration.
Minimum 3 years of experience in Cost, Order Management, Transportation Management, Customer Service and related MIS
Excellent communication, problem-solving, and stakeholder management skills.
Proven track record in process improvement, compliance management, and supply chain optimization.
Total Benefits
We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you.
Flex That Works at ARBEX
We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website.
And finally, the fine print….
For ARBEX to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that shape the future of tissue and hygiene, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to ARBEX, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of local policies.
This role is available for local candidates already authorized to work in the role’s country only. ARBEX will not provide relocation support for this role.
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