To manage customer orders from PO receipt to dispatch by ensuring accurate ERP entries, complete SKU details, timely internal coordination and proactive customer communication.
Key Responsibilities :
· Acknowledge and verify customer POs.
· Create accurate Sales Orders in ERP.
· Update SKU attributes required for BOM and material planning.
· Coordinate with Design, PPC and ERP team for missing information.
· Obtain and communicate committed dispatch dates.
· Track orders with Purchase, Production, QA, Accounts and Dispatch.
· Provide timely customer order-status updates.
· Escalate delay risks and pending issues on time.
· Coordinate invoice, DRN and dispatch documentation.
· Update ERP status and close the order after dispatch.
Required Skills :
- ERP and MS Excel knowledge
- Strong customer communication – English, Marathi & Hindi
- Accuracy and attention to detail
- Follow-up and coordination skills
- Basic understanding of drawings, revisions, SKU and BOM
- Ownership and timely escalation
Qualification and Experience
- Graduate in Commerce, Management, Engineering or a related discipline.
- Preferably 2–4 years of experience in sales coordination or order management in a manufacturing company.
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Work Location: In person
