Job Title: Data Entry Executive & Telecaller
Company: Civil Infraprojects
Location: Vineet Khand 6, Gomti Nagar, Lucknow
Job Type: Full-Time
Experience Required: Minimum 1 Year (Data Entry & Telecalling Experience Mandatory)
About the Company
Civil Infraprojects is a growing construction and infrastructure company committed to delivering quality services and exceptional customer support. We are looking for enthusiastic and professional Data Entry Executives & Telecallers to become a valuable part of our team.
Job Summary
We are seeking dedicated, confident, and result-oriented Data Entry Executives & Telecallers with prior experience in data entry, telecalling, customer handling, and follow-up management. The ideal candidate should possess excellent communication skills, computer proficiency, and the ability to build strong customer relationships while maintaining accurate records.
Key Responsibilities
- Accurately enter, update, and maintain customer and business data in company systems.
- Verify records to ensure data accuracy and completeness.
- Make outbound calls to prospective and existing customers.
- Receive and professionally handle inbound customer inquiries.
- Explain company services and generate quality leads.
- Conduct regular customer follow-ups and maintain strong client relationships.
- Schedule appointments and coordinate with internal departments.
- Maintain detailed customer records, call logs, and follow-up reports.
- Prepare daily, weekly, and monthly activity reports.
- Resolve customer queries professionally and escalate issues when required.
- Achieve assigned performance targets.
Required Qualifications
- Minimum Qualification: 12th Pass or Graduate (Any Stream).
- Minimum 1 year of experience in Data Entry and Telecalling is mandatory.
- Experience in Client Handling and Customer Follow-ups is required.
- Basic knowledge of MS Word, MS Excel, Email, and Internet.
- Good typing speed with strong attention to detail.
- Excellent communication and interpersonal skills.
- Professional attitude with strong organizational skills.
- Ability to work independently as well as within a team.
Preferred Skills
- Strong verbal communication skills in Hindi (Basic English knowledge preferred).
- Experience in Customer Support, BPO, CRM, Lead Generation, Sales, or Telecalling.
- Customer relationship management skills.
- Good organizational and time management abilities.
- Ability to multitask and work efficiently under deadlines.
- Positive attitude and problem-solving mindset.
Experience
1–3+ years of experience in one or more of the following:
- Data Entry
- Telecalling
- Customer Support
- Client Handling
- Customer Follow-ups
- Lead Generation
- BPO
- Sales
Candidates with proven experience in customer interaction and lead management will be given preference.
Salary
Salary will be offered based on experience, skills, and interview performance.
Benefits
- Competitive Salary
- Performance-Based Incentives
- Professional & Friendly Work Environment
- Career Growth Opportunities
- Training & Skill Development
- Paid Leave as per Company Policy
Join Civil Infraprojects and build a rewarding career with excellent growth opportunities.
Pay: ₹8,000.00 - ₹12,000.00 per month
Benefits:
Work Location: In person
