Position- Telecaller Executive – Software & Digital Solutions
About Gary Global Solutions
Gary Global Solutions is a technology and digital solutions company offering software development, web development, mobile application development, digital marketing, SEO and branding solutions to businesses across industries.
We also have Digital Work Desk (DWD), a business software platform offering solutions for Facility Management, Employee Management, CRM, Finance Management, E-Commerce and Clinic Management.
About the Role
We are looking for a Telecaller Executive who can communicate confidently with potential customers, understand their requirements and generate qualified business opportunities for our software, digital and SaaS solutions.
This is not just a script-reading calling role.
You will speak with business owners, decision-makers and potential customers, understand their requirements, introduce relevant solutions and move interested prospects towards a meeting, demo or sales conversation.
Key Responsibilities
- Make outbound calls to prospective customers and business leads.
- Follow up with leads generated through different marketing and business-development channels.
- Understand the prospect's business, requirements and pain points.
- Introduce relevant GGS services and Digital Work Desk solutions.
- Explain products/services clearly and professionally.
- Identify qualified prospects and pass them to the Business Development/Sales team.
- Schedule product demos, consultations and sales meetings.
- Follow up consistently with interested and pending prospects.
- Maintain accurate records of calls, conversations, follow-ups and lead status.
- Update lead information in CRM or internal tracking systems.
- Handle basic objections and provide appropriate information to prospects.
- Conduct follow-up calls through the complete lead journey.
- Coordinate with the Business Development and marketing teams.
- Make calls across different industries and customer segments.
- Maintain daily calling and follow-up activity reports.
- Work towards defined calling, qualification and appointment-generation targets.
What You May Be Selling / Promoting
Depending on the lead and requirement, you may introduce:
Gary Global Solutions
- Website Development
- Software Development
- Mobile App Development
- Digital Marketing
- SEO
- Branding & Digital Solutions
Digital Work Desk
- Facility Management Software
- CRM
- Employee Management
- Finance Management
- E-Commerce Management
- Clinic Management
You will be trained on the products and services before handling prospects independently.
Requirements
- 0–2 years of experience in telecalling, telesales, inside sales, lead generation or customer-facing roles.
- Freshers with strong communication and a sales-oriented attitude can apply.
- Good verbal communication skills in English and Hindi.
- Comfortable making outbound calls.
- Ability to speak confidently with business owners and working professionals.
- Good listening and questioning skills.
- Ability to understand customer requirements rather than simply read a script.
- Basic computer knowledge.
- Comfortable using Excel/Google Sheets and CRM or lead-management systems.
- Good follow-up discipline.
- Ability to handle rejection professionally.
The Right Candidate
You will be a good fit if you:
- Are comfortable making a high volume of calls.
- Can start a conversation with a new prospect without hesitation.
- Know how to ask questions and understand a customer's actual requirement.
- Can explain a product in simple language.
- Don't give up after one unsuccessful call.
- Maintain proper follow-ups instead of simply marking leads as “not interested.”
- Are interested in building a career in sales and business development.
Performance Expectations
Performance will be evaluated based on:
- Quality and consistency of outbound calls.
- Qualified leads generated.
- Appointments/demos scheduled.
- Follow-up completion.
- Communication quality and professionalism.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Work Location: In person
