Receptionist Job DescriptionJob Title
Receptionist
Job Summary
We are looking for a friendly, professional, and organized Receptionist to manage the front desk, welcome visitors, answer phone calls, and provide administrative support. The ideal candidate should have excellent communication skills, a positive attitude, and basic computer knowledge.
Key Responsibilities
- Greet and assist visitors professionally.
- Answer and transfer phone calls.
- Handle incoming and outgoing emails.
- Maintain visitor records and appointment schedules.
- Coordinate meetings and manage the reception area.
- Receive and distribute couriers and documents.
- Maintain office files and records.
- Assist HR and other departments with administrative tasks.
- Ensure the reception area is clean and presentable.
- Handle customer inquiries and direct them to the appropriate department.
Required Qualifications
- 12th Pass / Graduate (preferred).
- 0–2 years of experience (Freshers can also apply).
- Good communication skills in Hindi and basic English.
- Basic computer knowledge (MS Word, Excel, Email).
- Professional appearance and positive attitude.
- Good interpersonal and organizational skills.
Preferred Skills
- Customer service skills.
- Time management.
- Multitasking ability.
- Telephone etiquette.
- Problem-solving skills.
- Ability to work under pressure.
Working Hours
- 9:00 AM – 6:00 PM (or as per company policy)
- 6 days a week
Salary
- Freshers: ₹12,000–₹18,000 per month
- Experienced: ₹18,000–₹30,000+ per month (depending on skills and location)
Performance Indicators (KPIs)
- Visitor satisfaction.
- Call handling efficiency.
- Appointment management accuracy.
- Timely administrative support.
- Professional front-office management.
Ideal Candidate
- Polite and confident personality.
- Well-groomed and professional.
- Punctual and responsible.
- Strong communication and listening skills.
- Team player with a customer-first attitude.
Pay: From ₹15,000.00 per month
Work Location: In person