Must be experienced as telle caller, good communication and back office work experience, excel knowledge.
JOB RESPONSIBILITIES
Daily marketing data calling and customer follow-up
Coordination with Sales & Operations Team
Handle emails, calls, and office support activities
Maintain calling records and Excel databases
Data Entry & Record Maintenance
Prepare Customer Detail Files (CDF)
Feedback Calling & Customer Support
Maintain files, documents, and office records
Follow company SOPs and maintain professionalism
KEY RESULT AREAS (KRAs)
Data Entry & Record Management
Accurate daily data entry
Maintaining physical & digital records
File and document management
MIS & Reporting Support
Daily, Weekly & Monthly MIS Reporting
Updating Sales, HR & Operations Data
Preparing reports for management
Coordination & Communication
Coordination with Sales, Accounts, HR & Operations Teams
Email communication and follow-ups
Client support and query handling
Billing & Documentation Support
Support in Invoices, Quotations & Purchase Orders
Payment Follow-up Updates
Maintaining supporting documents
Process Compliance & Accuracy
Following SOPs and company processes
Ensuring data accuracy and timely submission
Maintaining confidentiality of company information
Administrative Support
Task tracking and work updates
Office coordination and support activities
REQUIRED SKILLS
Excellent Communication Skills
Telecalling Experience
Back Office Operations Knowledge
MS Excel & Computer Proficiency
Data Entry & Documentation Skills
Customer Handling & Follow-up Skills
Organized & Detail-Oriented Approach
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
