sells and coordinates travel packages, advising clients on destinations, budgets, and itineraries, while also ensuring customer satisfaction and achieving sales targets.
Key Responsibilities:
- Client Interaction:
- Meet with clients to understand their travel needs, preferences, and budgets.
- Provide expert advice on destinations, cultures, customs, weather, and activities.
- Build rapport with clients and provide outstanding customer service.
- Address client queries, concerns, and complaints.
- Handle travel issues, conflicts, cancellations, and refunds.
- Sales and Booking:
- Sell and coordinate transportation, accommodations, insurance, tours, and activities.
- Research fares and rates to find the best deals.
- Create personalized itineraries based on client preferences and budgets.
- Book travel arrangements and collect payments.
- Stay up-to-date on the latest travel industry news and trends.
- Relationship Management:
- Build and maintain relationships with travel and tour vendors.
- Monitor competitor landscapes to develop sales strategies.
- Gather customer feedback and market sentiments.
- Other Duties:
- Maintain accurate records of bookings, payments, and transactions.
- Attend travel seminars and conferences.
- Conduct research on destinations and industry trends.
- Communicate with clients about travel plans and make adjustments as needed.
- Ensure compliance with company policies.
- Sales Targets:
- Meet or exceed sales targets and contribute to the overall success of the travel agency.
- Drive sales to achieve targets.
Job Types: Full-time, Permanent
Pay: ₹18,200.00 - ₹29,000.00 per month
Experience:
- Travel planning: 1 year (Required)
Work Location: In person
