Job Description – Office Executive (Pharmaceutical Operations)
About the Company
We are a leading pharmaceutical distribution company specializing in the supply of ethical (branded) medicines. We work closely with pharmacies, hospitals, and healthcare professionals to ensure the efficient, reliable, and timely distribution of high-quality pharmaceutical products.
Job Overview
- Designation: Office Executive – Pharmaceutical Operations
- Job Type: Full-time
- Location: Kolkata, West Bengal
- Salary: ₹10,000 – ₹15,000 per month (Depending on experience)
We are looking for an experienced Office Executive with a solid background working for a pharmaceutical distributor or stockist. This is an office-based role focused on customer interaction, order processing, billing, and operational support.
Please Note: This is not an accounting position. We are explicitly looking for someone experienced in speaking with pharmacies, managing customer orders, preparing bills, and supporting day-to-day pharmaceutical distribution operations.Key Responsibilities
- Handle incoming customer calls and accurately take orders from pharmacies and medical clients.
- Prepare invoices and efficiently process customer orders.
- Coordinate directly with customers regarding order statuses, timelines, and deliveries.
- Assist the warehouse team with medicine packing, quality checking, and dispatch procedures.
- Maintain accurate daily operational records and collaborate effectively with the internal team.
Candidate Requirements & Qualifications
- Experience: Minimum 2 years of proven experience specifically within the pharmaceutical industry.
- Industry Background: Must have direct experience working with a pharmaceutical distributor or stockist.
- Skills:
- Proven track record in pharmaceutical billing and customer order processing.
- Strong verbal communication skills; comfortable speaking with pharmacies and clients over the phone.
- Hands-on familiarity with medicine packing, inventory checking, and dispatch workflows.
- Basic computer literacy and practical experience using billing software or ERP systems.
- Attributes: Organized, responsible, and capable of working in a fast-paced environment.
Pay: ₹10,637.66 - ₹15,000.00 per month
Work Location: In person
