Ludhiana
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Job Title : Customer care executive
Location : Ludhiana Punjab
Experience: 0 to 1 year
Roles & Responsibilities :
1 Handle customers queries through phone email,chat or in- person support
2 providing product and service information
3 understand customer need and close sales
4 update customer information in the database
5 Address customer complaints and maintain records
6 coordinating with other departments
7 processing orders and requests
Qualifications and skills :
1 Graduation preferred
2 Good communication skill
3 Bengali language must needed
4 Basic knowledge of computer
5 Problem solving abilities
6 Customer -focused attitude
Salary
1 Lac 25 Thousand To 1 Lac 75 Thousand P.A.
Industry
ITES / BPO / KPO / LPO / Customer Service
Key Skills
Customer Guidance Customer Relationship Problem Solving Customer Care Cons Basic Computer Skills Time Management
