The selected candidates would assist in handling leads, and the company's existing teachers & students from a customer service viewpoint..
JOB DESCRIPTION
- Handle inbound in-situ, telephonic, e-mail & social media-based queries of leads and company's teachers & students.
- Make outbound communication as required.
- Resolve issues in conjunction with the in-house technical, creative, marketing and R&D teams.
- Innovatively use social media as instructed.
- Maintain relevant databases, and generate MIS as required for analysis.
REQUIRED SKILLS & QUALIFICATIONS
· Ability to thoroughly understand the brand, its products & services.
· Excellent written and verbal communication skills in English.
· Good verbal communication skills in Hindi & Marathi.
· Ability to listen, empathize & analyze.
· Good problem-solving & people skills.
· Enthusiasm to achieve the organization's goals.
BENEFITS
· A fair chance at full employment, based upon performance during the internship.
· An opportunity to get hands-on experience in operations, and to become a full-stack operations professional.
· A highly collaborative, typical 'start-up' type environment that pushes you to think beyond your boundaries and keeps you on your toes.
· An open forum for expression of ideas.
Job Type: Internship
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Application Question(s):
- Are you available to join immediately, if selected?
- Do you live in Thane city?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- fluent English (Required)
Work Location: In person
