Job Title: CRM cum Admin Officer
Location: Mangaluru, Karnataka
Industry: EV Charging Infrastructure & Solar Projects
Employment Type: Full-Time
Experience: Minimum 4 Years
Salary: Up to ₹35,000 per month, based on current CTC and interview performance.
Joining: Immediate
Job Summary
We are looking for a highly organized and customer-focused CRM cum Admin Officer to oversee customer relationship management and day-to-day administrative operations. The ideal candidate will ensure seamless coordination between customers, sales, project execution, and office administration while maintaining high standards of customer satisfaction.
Key Responsibilities
- Manage customer enquiries and maintain strong client relationships.
- Coordinate with the Sales, Projects, and Operations teams to ensure timely project execution.
- Follow up with customers regarding project progress, documentation, and service requests.
- Handle office administration, correspondence, filing, and document management.
- Maintain customer records, project files, and CRM databases.
- Prepare reports, presentations, and administrative documents.
- Schedule meetings, coordinate internal communications, and support management with daily administrative tasks.
- Ensure smooth office operations and maintain proper documentation.
- Assist in customer issue resolution and provide prompt after-sales support.
Requirements
- Bachelor's degree in any discipline.
- Minimum 4 years of experience in Customer Relationship Management, Administration, or Office Coordination.
- Excellent communication and interpersonal skills.
- Fluency in English and Kannada is mandatory.
- Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
- Strong organizational, multitasking, and problem-solving abilities.
- Experience in the EV, renewable energy, engineering, or infrastructure sector will be an added advantage.
Salary & Benefits
- Salary up to ₹35,000 per month, based on current CTC and interview performance.
- Professional growth opportunities in the renewable energy industry.
- Supportive and collaborative work environment.
Immediate joining required.
Interested candidates may apply with their updated CV.
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
