Job Title: Receptionist cum Admin Executive
Industry: Healthcare – IVF / Fertility Center
About the Role
We are seeking a professional, well-organized, and patient-centric Receptionist cum Admin Executive for the corporate office of a reputed IVF center based in Thane West. The ideal candidate will be the first point of contact for patients, doctors, vendors, and corporate visitors while also managing administrative coordination to ensure smooth office operations.
This role requires excellent communication skills, empathy, confidentiality, and strong administrative abilities.
Key Responsibilities
Front Desk & Patient Handling
· Greet and attend patients, visitors, doctors, and corporate guests professionally.
· Handle incoming calls, emails, and appointment scheduling.
· Coordinate patient appointments, follow-ups, and reminders.
· Maintain reception area discipline and hygiene.
· Manage patient records, registration forms, and documentation.
· Guide patients regarding consultation process, billing desk, and required documentation.
Administrative Support
· Provide administrative support to management and medical teams.
· Maintain and organize physical and digital records.
· Coordinate with different departments (clinical, billing, HR, operations).
· Handle courier, vendor coordination, and office supplies procurement.
· Prepare basic reports, maintain attendance records, and assist in MIS documentation.
· Ensure compliance with office policies and confidentiality standards.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per hour
Work Location: In person
