The Pre-sales Solution Architect (EU/US) is the commercial and technical bridge between Prodapt's AI-native product
portfolio and its telecom enterprise customers across the EU and US markets. Part hardcore pre-sales engineer, part
domain authority, this role turns customer pain into winning solution narratives - grounded in deep telecom functional
knowledge (BSS/OSS capabilities, TM Forum processes), technical precision (information models, APIs, network
technologies), and a sharp grasp of the business value being unlocked. They are the voice of feasibility in the sales cycle
and the voice of the customer back into the product team
TELECOM DOMAIN EXPERTISE - MUST-HAVE
- Functional depth across BSS (ordering, billing, product catalogue, CRM) and OSS (inventory, provisioning, assurance,
network management).
- Mastery of TM Forum frameworks: eTOM process model, TAM application map, SID information model, and Open API
suite (TMF620, TMF641, TMF622, TMF632, etc.).
- Strong understanding of network technologies: 5G core, RAN, IP/MPLS, SD-WAN, NFV/SDN, and cloud-native network
functions (CNFs).
- Hands-on experience with telecom information models - resource, service, and product layer decomposition - and how
they map to API contracts.
Hiring Profiles | AI-Native Product Team | 2026
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- Familiarity with AI/automation use cases in telecom: AIOps, predictive maintenance, autonomous network operations,
intelligent order management.
- Working knowledge of the EU/US operator landscape (tier-1 and challenger CSPs, MVNOs, wholesale/fiber players)
and the regional regulatory context - GDPR, EU AI Act, NIS2, FCC/CPNI - as it shapes solution design and data
handling.
TECHNICAL SKILLS
- Proficient in API design and integration patterns - REST, GraphQL, AsyncAPI, event-driven architectures - within
telecom ecosystems.
- Able to read and produce architecture artefacts: solution blueprints, sequence diagrams, data flow diagrams, and
integration maps.
- Working knowledge of cloud platforms (AWS / Azure / GCP) and containerized deployment patterns relevant to telco
workloads.
- Comfortable evaluating AI/ML platform capabilities and articulating how LLM-powered or agentic solutions apply to
telecom operations.
MINDSET & BEHAVIOURS
- Credibility-first - earns equal trust with a CTO or a NOC team lead; speaks the language of both.
- Value-oriented - never pitches features; always leads with outcomes and quantified business impact.
- Curiosity-driven - stays current on telecom industry shifts (ORAN, network-as-a-service, AI-RAN) and weaves them into
solution narratives.
- Collaborative closer - works the deal as a team sport alongside sales, product, and delivery; no lone-wolf behavior.
PREFERRED QUALIFICATIONS
- B.S. / M.S. in Telecommunications, Computer Science, or Engineering; TM Forum certifications (eTOM / Frameworx
Practitioner) and TOGAF a strong plus.
- Prior roles at a telecom operator, network equipment vendor, or systems integrator in a presales or architecture
capacity.
- Published thought leadership, TM Forum Catalyst participation, or conference presentations in the telecom/OSS/BSS
space.
- Established relationships within EU/US telecom operator accounts and eligibility to work and travel across both regions;
comfort operating across EU/US time zones
