We are looking for a Customer Care Executive to handle customer queries and provide smooth after-sales support.
Responsibilities:
- Handle customer calls, WhatsApp, and emails
- Resolve order, delivery, exchange & return queries
- Follow up on delayed and undelivered orders
- Coordinate with logistics and warehouse teams
- Update customers regarding order status
- Maintain daily customer complaint records
Requirements:
- Good communication skills in Hindi & English
- Basic computer and Excel knowledge
- Patient and professional with customers
- E-commerce/customer support experience preferred
- Freshers with good communication skills can also apply
Interested candidates can apply with their updated CV.
Pay: ₹9,876.68 - ₹15,000.00 per month
Work Location: In person
