Receptionist Responsibilities in an Overseas Education Consultancy
- Welcome students, parents, and visitors in a professional and friendly manner.
- Handle incoming phone calls, emails, WhatsApp inquiries, and walk-in queries.
- Provide basic information about study abroad programs, countries, universities, and admission procedures.
- Schedule appointments for counselors and maintain meeting calendars.
- Maintain student inquiry records and update databases/CRM systems.
- Collect and organize documents required for admissions and visa processing.
- Coordinate with counselors, visa teams, and university representatives.
- Follow up with prospective students regarding applications, IELTS/PTE coaching, visa updates, and pending documents.
- Manage front office operations and ensure a clean, organized reception area.
- Handle courier services, filing, photocopying, and general administrative tasks.
- Assist in organizing seminars, education fairs, and student orientation programs.
- Maintain confidentiality of student records and personal information.
- Prepare daily inquiry reports and office correspondence when required.
Pay: ₹17,000.00 - ₹25,220.52 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Work Location: In person