Job Summary:
The Field Operations Manager provides leadership for the assigned locations in support of dealership services.
Core Duties
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Management of a team of dealership services employees across assigned georgraphy.
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Planning dealer requests and planning work schedules for the Installers
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Monthly audits done by field operations management or regional managers
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Daily billing duties
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Billing reporting including research and audit all logged information is in compliance for monthly billing
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Inventory ordering/ inventory monitoring
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Liaison between admin and installer/Payroll/EOD/Warranties/ Pricing
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Quality control
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End of day reporting
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Inputting new hires into our software systems
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Assisting in logging warranties and other entries as needed
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New Account set up/Hotspot Administration
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Other duties as assigned.
Job Requirements
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3 years working in dealership or related experience.
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3-5 years experience in a people leading role preferred
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Excellent communication, interpersonal, analytical and problem-solving skills
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Make appropriate judgments, keeping customer service, safety, and time sensitivity a priority
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Proficient in Microsoft Office (Word, Excel, Outlook)
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Enjoys multitasking and works with a sense of urgency
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Able to work under time pressure
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Must have a current and valid driver’s license with a clean driving record
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Occasional travel required when necessary.
XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
