Job Description
We are looking for a proactive and detail-oriented Ticketing & Visa Executive with 1–3 years of experience in flight ticketing and visa processing. The ideal candidate should be familiar with airline reservation systems, visa documentation, and providing excellent customer service.
Key Responsibilities
- Handle domestic and international flight ticket bookings.
- Process visa applications and ensure accurate documentation.
- Coordinate with embassies, consulates, and visa service providers.
- Assist clients with travel itineraries, travel insurance, and related services.
- Provide information on visa requirements, travel regulations, and documentation.
- Manage ticket cancellations, rescheduling, refunds, and reissuance.
- Maintain accurate records of bookings and visa applications.
- Follow up with clients on pending documents and application status.
- Ensure timely completion of all travel and visa-related services.
- Deliver excellent customer support throughout the process.
Requirements
- 1–3 years of experience in ticketing and visa processing.
- Experience using airline reservation portals or GDS systems is preferred.
- Good knowledge of domestic and international travel procedures.
- Strong communication and customer service skills.
- Proficiency in MS Office.
- Ability to work independently and manage multiple tasks.
Preferred Qualifications
- Bachelor's degree in any discipline.
- Experience in a travel agency or travel consultancy is an added advantage.
Benefits
- Competitive salary
- Performance-based incentives
- Career growth opportunities
- Friendly and professional work environment
Pay: ₹20,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
- Kochi, Kerala (Kochi): Reliably commute or planning to relocate before starting work (Required)
Experience:
- Ticketing& visa: 1 year (Required)
Work Location: In person
