- Oversee day-to-day restaurant / hotel / catering operations.
- Ensure smooth functioning of kitchen, service, stores, and housekeeping.
- Monitor food production, service quality, and customer satisfaction.
- Maintain operational standards and SOPs.
- Recruit, train, and supervise employees.
- Prepare duty rosters and shift schedules.
- Monitor staff performance and discipline.
- Conduct team meetings and training programs.
- Ensure proper grooming and hygiene standards.
- Handle guest complaints and resolve issues promptly.
- Ensure excellent guest experience and service quality.
- Monitor customer feedback and implement improvements.
- Maintain strong customer relationships.
- Monitor food quality, presentation, and portion control.
- Ensure compliance with food safety and hygiene standards.
- Control wastage and spoilage.
- Coordinate with chefs and service teams for menu planning.
- Monitor stock levels of food, beverages, and supplies.
- Coordinate purchasing and vendor management.
- Conduct inventory checks and stock audits.
- Ensure proper storage practices.
- Prepare operational budgets.
- Monitor daily sales and expenses.
- Control operational costs and improve profitability.
- Analyze revenue reports and financial performance.
- Ensure proper billing and cash handling procedures.
- Ensure compliance with health, safety, and labor regulations.
- Maintain cleanliness and sanitation standards.
- Conduct safety inspections and audits.
- Ensure licenses and certifications are updated.
- Coordinate with management, kitchen, HR, and finance departments.
- Prepare daily/weekly/monthly operational reports.
- Monitor KPIs and operational targets.
- Implement management policies and business strategies.
- Support promotional activities and special events.
- Analyze market trends and competitors.
- Help improve sales and customer retention.
- Develop strategies to increase business growth.
- Lead and motivate the operations team.
- Solve operational problems quickly and effectively.
- Maintain a positive work environment.
- Ensure smooth communication across departments.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
