Job Title: System Admin
Ramaiah University of Applied Sciences, Karnataka
Department: Center for Information Technology Management
Reports To: Lead – IT Infrastructure
Position Overview
The System Admin will be responsible for designing, implementing, and managing modern digital workplace solutions that enhance collaboration, productivity, and user experience across the University. The role will involve managing platforms such as Microsoft 365, Microsoft Teams, SharePoint, OneDrive, and other collaboration tools while ensuring secure and seamless access for faculty, staff, and students.
Key Responsibilities
- Digital Workplace Design & Implementation
- Design and deploy digital workplace solutions to support hybrid learning and administrative operations.
- Manage Microsoft 365, Microsoft Teams, SharePoint, OneDrive, and related collaboration platforms.
- User Experience & Adoption
- Drive adoption of digital tools through training, workshops, and user support.
- Ensure accessibility and usability for diverse user groups, including faculty, students, and staff.
- Security & Compliance
- Apply security best practices for identity and access management, data protection, and compliance with UGC/AICTE guidelines.
- Monitor and enforce policies for secure collaboration and data sharing.
- Performance Monitoring & Optimization
- Monitor system performance and user engagement metrics.
- Troubleshoot issues and optimize configurations for reliability and scalability.
- Collaboration & Support
- Work closely with IT teams, academic departments, and administrative units to understand requirements.
- Provide Tier-3 support for complex digital workplace issues.
Qualifications & Experience
- Education:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Experience:
- Minimum 2–5 years of experience in IT, with at least 1–2 years of experience in digital workplace or collaboration technologies.
- Experience in higher education IT environments is desirable.
- Certifications (Preferred):
- Microsoft Certified: Modern Desktop Administrator Associate.
- Microsoft Teams Administrator Associate or equivalent certification.
- Skills:
- Strong expertise in Microsoft 365, Teams, SharePoint, OneDrive, and related collaboration tools.
- Strong knowledge of identity management, including Azure AD, security policies, and compliance frameworks.
- Familiarity with automation tools such as Power Automate and scripting.
Key Competencies
- Strong communication and training skills.
- Ability to manage change and drive technology adoption.
- Analytical and problem-solving mindset.
Email CVs to: [email protected]
Pay: ₹40,000.00 - ₹80,000.00 per month
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- How many total years of experience do you have in IT?
- How many years of experience do you have specifically with Microsoft 365 or digital workplace technologies?
- What Microsoft 365 applications have you administered or supported?
Location:
- Bengaluru, Karnataka (Preferred)
Work Location: In person
