Key Responsibilities:
- Install and configure fiber broadband connections and customer premises equipment (CPE).
- Troubleshoot internet connectivity and network-related issues.
- Perform preventive maintenance and fault resolution.
- Coordinate with sales and operations teams for service activations.
- Monitor network performance and ensure minimal downtime.
- Maintain installation and service records.
- Provide customer support during installation and complaint resolution.
- Ensure safety and quality standards during field work.
Required Skills & Qualifications:
- Diploma / ITI / Bachelor’s degree in Electronics, Networking, or related field.
- 1–4 years of experience in ISP, telecom, or networking field.
- Basic knowledge of routers, switches, GPON, and fiber connectivity.
- Ability to troubleshoot networking issues.
- Good communication and customer handling skills.
- Willingness to work in field operations.
KPIs:
- Installation turnaround time
- Fault resolution time
- Network uptime support
- Customer satisfaction
Pay: ₹250,000.00 - ₹300,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
