ABOUT THE ROLE
We are looking for a proactive, organized, and enthusiastic Client Servicing Executive / Account Executive to join our advertising agency.
The candidate will act as a bridge between clients and the agency's creative, digital, design, content, and performance marketing teams.
This is an ideal opportunity for a fresher or a candidate with up to 1 year of experience who wants to build a career in advertising, marketing, branding, and client management.
KEY RESPONSIBILITIES1. Client Coordination
- Communicate with clients through email, calls, WhatsApp, and meetings.
- Understand client requirements, briefs, expectations, and deadlines.
- Maintain regular communication and provide timely updates.
- Build positive and professional relationships with clients.
- Follow up with clients for approvals, feedback, content, and required inputs.
2. Internal Coordination
- Coordinate with creative, graphic design, video, content, social media, SEO, and performance marketing teams.
- Convert client requirements into clear internal briefs.
- Ensure tasks are assigned to the right team members.
- Track work progress and follow up to ensure timely delivery.
- Coordinate revisions and ensure client feedback is properly communicated to the internal team.
3. Campaign & Project Management
- Maintain timelines and deliverables for client projects.
- Prepare and maintain task trackers.
- Monitor campaign and content calendars.
- Ensure deliverables are shared with clients on time.
- Identify delays or issues and escalate them to the Account Manager.
4. Understanding Advertising & Digital Marketing
The candidate should develop a basic understanding of:
- Branding and advertising
- Social media marketing
- Content marketing
- Digital campaigns
- SEO and SEM
- Performance marketing
- Creative design
- Video and content production
- Influencer marketing
- Basic marketing analytics
The candidate is not expected to be an expert, but should be willing to learn and understand how different agency functions work together.
5. Meetings & Documentation
- Participate in client meetings and internal discussions.
- Prepare meeting notes and action points.
- Maintain client briefs, feedback, approvals, and project documentation.
- Track pending actions and ensure closure.
6. Quality & Delivery
- Check deliverables before sharing them with clients.
- Ensure the work matches the approved brief.
- Check basic spelling, content, branding, sizes, formats, and specifications.
- Ensure client feedback is incorporated correctly.
REQUIRED SKILLSEssential
- Excellent verbal and written communication.
- Good interpersonal and relationship-building skills.
- Strong follow-up and coordination abilities.
- Good organizational and time-management skills.
- Ability to multitask and manage multiple deadlines.
- Basic understanding of digital marketing and advertising.
- Good presentation and email-writing skills.
- Ability to work effectively with creative and marketing teams.
Good to Have
- Knowledge of social media platforms.
- Basic understanding of Meta Ads / Google Ads.
- Basic knowledge of SEO.
- Familiarity with Canva or similar creative tools.
- Basic understanding of marketing analytics.
- Experience with project-management or task-management tools.
- Awareness of current advertising and social media trends.
WHO WE ARE LOOKING FOR
We are looking for someone who is:
- Curious and eager to learn.
- Comfortable speaking with clients.
- Proactive rather than waiting for instructions.
- Detail-oriented.
- Good at follow-ups.
- Comfortable working under deadlines.
- Able to handle feedback professionally.
- Interested in advertising, brands, creativity, and digital marketing.
- Comfortable working in a fast-paced agency environment.
EDUCATIONAL QUALIFICATION
Preferred:
- Bachelor's degree in Marketing, Advertising, Communications, Business, Media, Mass Communication, Digital Marketing, or a related field.
Freshers are welcome to apply.
Candidates with internships, college projects, freelance experience, or exposure to advertising/digital marketing will be preferred.
EXPERIENCE
0–1 Year
Freshers with strong communication skills and a genuine interest in advertising and digital marketing are encouraged to apply.
KEY PERFORMANCE INDICATORS (KPIs)
Performance will be evaluated on:
- Timely completion of client deliverables.
- Accuracy of briefs and communication.
- Client response and relationship quality.
- Internal team coordination.
- Follow-up discipline.
- Timely closure of client feedback and approvals.
- Ability to manage multiple accounts/projects.
- Understanding of advertising and digital marketing.
- Contribution to client satisfaction and account growth.
CAREER GROWTH
Client Servicing Executive
↓
Account Executive
↓
Senior Account Executive
↓
Account Manager
↓
Senior Account Manager / Account Director
IDEAL CANDIDATE PROFILE
A candidate who can understand the client, understand the agency, and make sure both sides work smoothly together.
You don't need to know everything about advertising when you join us.
You need to have good communication, ownership, curiosity, discipline, and the ability to get things done.
Pay: ₹200,000.00 - ₹400,000.00 per year
Work Location: In person
