Hospital Receptionist (Billing Experience Preferred).
Shankar Super Speciality Hospital, Karnataka, India
Organization: Shankar Super Speciality Hospital
About Us
Shankar Super Speciality Hospital is committed to providing exceptional patient care through advanced medical services and a patient-first approach. We are looking for a courteous, organized, and customer-focused Medical Receptionist to join our front office team.
Position Summary
The Medical Receptionist will be the first point of contact for patients and visitors. The ideal candidate should possess excellent communication skills, be proficient in front desk operations, appointment scheduling, patient registration, and have experience in hospital billing and cash handling.
Key ResponsibilitiesFront Office Management
- Welcome patients and visitors in a professional and friendly manner.
- Register new patients and update existing patient records.
- Schedule, reschedule, and manage appointments.
- Guide patients to the appropriate departments and consultants.
- Handle telephone calls, emails, and patient enquiries.
Billing & Cash Management
- Generate OPD, IPD, diagnostic, pharmacy, and other service bills.
- Collect payments through cash, card, UPI, and other digital payment methods.
- Issue receipts and maintain accurate billing records.
- Coordinate with insurance and TPAs for patient billing, where applicable.
- Prepare daily cash and billing reports and reconcile collections.
Patient Coordination
- Assist patients with registration and admission procedures.
- Coordinate with doctors, nurses, and other departments for smooth patient flow.
- Provide information regarding hospital services, consultation timings, and health packages.
Administrative Responsibilities
- Maintain patient confidentiality and accurate records.
- Ensure reception and waiting areas are clean and organized.
- Support hospital administration with day-to-day front office activities.
- Perform other administrative duties assigned by the management.
Qualifications
- Bachelor's degree or Diploma in any discipline.
- Certification in Hospital Administration or Medical Office Management is an added advantage.
Experience
- 2–5 years of experience as a Medical Receptionist or Front Office Executive.
- Experience in hospital billing is mandatory.
- Experience with Hospital Information Systems (HIS) or Hospital Management Systems (HMS) is preferred.
Required Skills
- Excellent communication skills in English and Kannada. Knowledge of Hindi or Telugu is an added advantage.
- Strong customer service and interpersonal skills.
- Experience in hospital billing, cash handling, and payment reconciliation.
- Good computer skills (MS Office and Hospital Management Software).
- Ability to multitask in a fast-paced healthcare environment.
- Professional appearance and positive attitude.
- Strong organizational and time management skills.
Preferred Candidates
Preference will be given to candidates with experience in:
- Multi-speciality hospitals
- Super speciality hospitals
- Diagnostic centres
- Healthcare reception and billing
What We Offer
- Competitive salary based on experience
- Friendly and professional work environment
- Opportunities for career growth and training
- Exposure to advanced hospital systems and healthcare operations
How to Apply
Interested candidates may send their updated resume to [email protected] or apply directly through Indeed.
Become the welcoming face of Shankar Super Speciality Hospital and help deliver an exceptional patient experience from the very first interaction.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Work Location: In person
