Customer Support Executive – Filmy Closet
Filmy Closet is looking for a confident, friendly, and customer-focused Customer Support Executive to join our growing team.
What We’re Looking For
- Strong spoken and written English
- Excellent communication and interpersonal skills
- Ability to understand customer concerns and respond clearly and politely
- Confidence in handling customer queries via WhatsApp, Instagram, Email & Calls
- Patient, professional, and customer-friendly attitude
- Basic computer and social media knowledge
- Ability to manage multiple customer conversations efficiently
- Previous customer support experience is a plus, but strong communication skills are our main priority
Key Responsibilities
- Respond to customer inquiries about products, sizing, orders, shipping, and deliveries
- Assist customers before and after placing an order
- Handle complaints and concerns professionally and patiently
- Coordinate with the Filmy Closet team for order updates and customer requests
- Follow up with customers whenever required
- Maintain clear and organized customer communication
- Provide a positive and helpful customer experience at all times
Job Details
Position: Customer Support Executive
Job Type: Full-Time
Working Hours: 9:45 AM – 6:00 PM
Brand: Filmy Closet
We’re looking for someone who can communicate confidently, understand customers’ needs, solve concerns professionally, and represent Filmy Closet in a friendly and positive manner.
If you have excellent communication skills and enjoy helping and interacting with customers, we’d love to hear from you! ✨
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid time off
Work Location: In person
